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OCCUPATION
PROFILE
PROFILE
- Statewide
- Western Prosperity Zone
- Southwest Prosperity Zone
- North Central Prosperity Zone
- Northeast Prosperity Zone
- Northwest Prosperity Zone
- Piedmont-Triad Prosperity Zone
- Sandhills Prosperity Zone
- Southeast Prosperity Zone
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- Hospitality and Tourism
- Annual Median Wage$ 30,050$23,090
$36,590
Annual NC Wage Range
Growth RateModerately Growing
- Hotel, Motel, and Resort Desk Clerks help their customers in practical ways. Their assistance begins with room reservations, continues throughout customers stays, and ends by providing a bill for their accommodations.
What do they typically do
- Give guests their room keys and give bellhops instructions for assisting them
- Greet, register, and assign rooms to guests of hotels or motels
- Calculate bills, collect payments, and make change for guests
- Make and confirm reservations
- Perform bookkeeping tasks like balancing accounts and auditing financial records each night
- Contact housekeeping or maintenance staff when guests report problems
- Keep records of room availability and guests' accounts, manually or using computers
- Check customers' credit, and establish how customers will pay for their rooms
Number of Jobs
Average AnnualJob Growth +1.0%Job Opening 1,594Education & Training
- Education These occupations usually require a high school diploma.Associated Programs or MajorsMoreLicenseMore
NC Workforce Credentials- Certified Hospitality and Tourism Management Professional (CHTMP) [American Hotel & Lodging Educational Institute ]
Private Training Programs89949904Change 910